FILE RESEND (RE-EMAIL) SERVICE FEE | $15 PER PROOFREAD SCRIPT FILE
This file resend (re-email) service fee is priced at $15 per proofread script file that you want re-emailed to you. If 25 calendar days have passed since the day you paid for our script proofreading service, you are not eligible to use this file resend service. We do not keep any of your proofread script files stored with us indefinitely. This "file resend service fee" rule also applies to any of our script editing, proofreading, and/or formatting services that you purchased via our e-invoice method. It is the customer's responsibility to be tech savvy and know how to properly use their computer, laptop, software, external hard drives, and email.
It is also the customer's responsibility to be organized and properly store any emailed digital script files or file attachments through their online cloud storage service provider. It is the customer's responsibility to be tech savvy and know how to properly use their computer, laptop, software, external hard drives, and email. You are responsible for educating yourself on how to download and open file attachments.
This file resend service fee is non-refundable. If you don't know how to download or open file attachments, do not use this service. We are not responsible for any technical issues you may encounter with your computer/laptop, software, or your email service provider. It is the customer's responsibility to be tech savvy and know how to properly keep his/her computer/laptop, computer software, and email fully functional. We are not responsible for your lack of basic computer/software knowledge or your lack of basic email operating skills. We are not a tech support service provider. We cannot troubleshoot your computer/laptop/software, or email app. If you have any issues with your computer, laptop, software, or email service provider, you'll need to contact their tech support department.